Checkout.com

I've worked at Checkout for the past five years. The company experienced ups and downs due to COVID and the recession. As every single company in a difficult time, they had to make difficult choices, but overall, they treated me fairly. I joined as a junior and was promoted twice, so my hard work was rewarded. The company values employees who bring value to customers and go beyond the bare minimum. It's important to ask successful colleagues how they achieved their promotions and follow their example.

When I recently faced health issues, Checkout was very supportive. I was away for a while, but when I returned, the company entrusted me with new responsibilities and a new team that allowed me to thrive while respecting my health needs.

Although I've read about discrimination issues, the tech side at Checkout addresses concerns promptly and effectively, better than other companies I've worked for. They have been hiring a lot more diversity recently, listening to people's feedback, and I noticed that all the new hires are incredibly good at their job.

Checkout has been rebuilding the culture that was lost due to various factors. They are working to mend the issues that didn't work out, having already fixed many mistakes made by past management (none of whom are still with the company). The company is doing well, and I am happy to work here.

There were many issues regarding transparency at the all-employee meetings, which have been significantly improved. The company now strives to listen and engage in honest conversations with employees.

The company did massive hiring about four years ago, which led to some underperformance and added layers of complexity that have recently been removed.

Layoffs always upset people, especially during a crisis. None of us want to feel replaceable, but difficult choices had to be made.

Much of the unhappiness was due to bad managers (who have now been removed), leading to people not being rewarded or guided correctly, preventing their promotions. Additionally, many employees from the old Checkout didn't like the new direction and spread negativity, making the environment toxic. Most of them are gone now, so the mood has improved significantly.

Compensation is still a bit low, especially when bonuses are missed, which is a shame as it can prevent us from retaining great talent. The front-end team, in particular, seems to lack a clear growth path and equal recognition.

Certain teams are under too much strain as they wait for new hires.

Sometimes it feels like we lack direction and a figurehead to steer us, especially in identifying common goals across various teams and helping us achieve them together.

Make it easier for people to have opportunities for growth so that they get the promotions they want in exchange for hard work.

Single sign-on setup is awful; please fix it.