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Great Culture, Complex Product

Senior Software Developer
Current Employee
Has worked at Clio for 1 year
March 2, 2017
Calgary, Alberta
5.0
RecommendsPositive OutlookApproves of CEO
Pros

Clio is a great company filled with enthusiastic people, strong values, and an infectious culture. The product is making a real difference in the world, enabling independent law firms to operate more efficiently. This means more time for clients and also for family. The leadership is charismatic, with keen insight into the direction and future of the company.

Cons

Like many technology companies that were successful enough to grow fast, there is a considerable amount of technical debt, which also results in some cumbersome processes. Everyone is aware of this and working to fix it.

The product is also deeply complex, and it's easy to feel clueless about all the jargon and assumptions that exist.

As a remote worker, there are difficult times when technology fails or remote workers are neglected, but there is always work being put in to improve this.

Advice to Management

Make sure that people joining the company are given the education they need to make bold contributions.

With so much focus on the future and growth, it's easy to overlook how complex our product is. One of the core values is "drawing the owl", but it's possible to be overcautious and slip into inaction due to fear of that complexity.

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