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Management needs experience and maturity

Mechanical Associate Engineer II
Former Employee
Worked at Dell for 4 years
March 31, 2014
Peoria, Illinois
1.0
Doesn't RecommendNegative OutlookNo CEO Opinion
Pros

Good pay and benefits, nice office setting.

Cons

People need to be aware the Peoria office was originally the eServ company, which was like a private club in the career sector, complete with attitude.

Being absorbed by Dell, it still has the same people (management) who are immature in managing and do not have much experience outside of this organization in managing or dealing with people.

Management/supervisors lend a big ear to what customers say, even when it is wrong. Even when they have the facts, they still give more credit to adverse comments. This is not management to have confidence in.

Management does not adequately acquire work to maintain their employees either.

The sales staff always talks a lot about 'the next big thing' and how their trip went, but nothing materializes. Big projections and forecasts for all their efforts and trips, but where does it go?

People leave like it's a sinking ship.

Advice to Management

Get out of your bubble.

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