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Purposeful Work, Toxic Leadership

Quality Control Specialist
Former Employee
Worked at Duolingo for 2 years
October 31, 2023
Philadelphia, Pennsylvania
3.0
Doesn't RecommendNeutral OutlookNo CEO Opinion
Pros

The idea behind the role and its purpose was something I could get behind.

Cons

Lack of transparency in policy and process changes.

Processes changed multiple times in a week with no notice or indication why this was happening.

Passive-aggressive leadership, gaslighting, manipulation, and being told if you're not happy here, you are welcome to leave when questioning a new process or asking for clarification.

Public humiliation in front of team members, being called out for mistakes. Many of us were incredibly anxious in this role. The constant criticism (eye-rolling by management and leadership, loud exhaling, etc.) with almost no positive reinforcement or positive feedback, and the micromanaging were unbearable.

When asked how we can be supported better, we provide actionable items, but there is never follow-through.

We can be let go at a moment's notice, no matter how long we have been there.

Advice to Management
  • Share a clear vision.
  • Be transparent.
  • Be kind.
  • Empower others.
  • Don't micromanage.

Additional Ratings

Work/Life Balance
1.0
Culture and Values
4.0
Diversity, Equity, and Inclusion
3.0
Career Opportunities
4.0
Compensation and Benefits
5.0
Senior Management
2.0

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