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Political and bureaucratic QA

QA Manager
Former Employee
Worked at Electronic Arts for 20 years
September 9, 2023
Vancouver, British Columbia
2.0
Doesn't RecommendNeutral OutlookDoesn't Approve of CEO
Pros

Some great games to work on with ground-level QA people that care about quality.

Cons

The politics in the QA department, and EA overall, are rampant and toxic. Promotions are given not on merit but on how connected you are to people in power.

There are several QA Directors who constantly and blatantly play the sucking up game and have gotten quickly promoted as a result, while the rest of QA just shakes their heads.

The leader of the QA organization has the biggest ego and believes that any idea he has is the best idea. He then shifts the goals and objectives constantly as he works the entire QA org solely to make himself look good to upper management.

The entire QA org below the senior management level is disillusioned as a result.

Too much time is spent on useless organizational initiatives driven by an internal Ops org that has no clue what game development is about. As a result, focus on the actual game project is too low a priority.

Advice to Management

Not much can improve with a culture that thinks that they are the best at everything they do.

Additional Ratings

Work/Life Balance
4.0
Culture and Values
3.0
Diversity, Equity, and Inclusion
3.0
Career Opportunities
2.0
Compensation and Benefits
2.0
Senior Management
1.0

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