Pros: Pretty good degree of flexibility, campus and food options very nice.

Cons: Never felt more like a cog in a machine.

Pros: Infinite opportunities to gain leadership and ownership skills. A great resume builder. The people are great – hard workers, smart, and kind. Everyone is very helpful. Raises and bonuses are good compared to other entry-level positions. No worry of being laid off.

Cons: If you cannot set boundaries, you will be overworked and unhappy. You must learn to say "yes if" when asked to take on new opportunities or tasks. Your experience here heavily depends on what TL you wind up with. They don't really listen to what employees want. No remote or hybrid options.

Pros: Coworkers are great. Lower-level management does seem to try their best to work with you, versus with what they're given by the higher-ups (see Cons section). The work is interesting. It's also a rare company that will acknowledge that new hires will need to receive training* instead of seeking people with 10+ years of in-depth industry knowledge. * Whether or not the training adequately prepares you for facing down a crisis is another thing entirely, and there will still be things you're just tossed into and expected to figure out. Coworkers are usually very helpful in the latter scenario, though.

Cons: Higher-level management is deeply hypocritical with regards to the standards they push for customers and patients versus their own employees. A prime example of this was the COVID-19 response: while there was a huge push to create tools for customers to monitor and contain outbreaks, the higher-ups sought every way they could to weasel out of county health recommendations and force people back to campus. No particular reason (i.e., productivity, issues slipping through) was given for this push, just "company culture". WFH policy in general is horrible. I watched several coworkers with kids or disabilities that would have benefited from it get punished for asking for it prior to COVID. As others have mentioned, work-life balance is pretty poor, and it will be entirely on you to figure out how to say "no" to things. I wasn't even in one of the particularly brutal roles for this, like IS or TS. Often felt like things were understaffed (which they probably were).