Epic Systems

• Your work makes a big difference.
• Pay is pretty good, although you can definitely do better.
• Campus is cool.

Upper management is out of touch.

Basically, there's no tolerance for WFH and a commitment to never moving in that direction.

Depends on your team, but work-life balance is typically not great. Epic views its employees as temporary assets and will get what it can out of you until you've had enough.

General competency at Epic seems to be in decline as Epic struggles to recruit and retain talent.

Epic uses a lot of outdated technologies.

Productivity is very low. Even small projects take a lot of time and effort because Epic is such an enormous integrated system. This means you nearly always need significant input from other teams, and those other teams often lack the expertise to help because so few people stick around long-term.

Benefits are well below industry standard.

The noncompete is pretty vicious.

Epic insists that the cost of living in Madison is very low. That's true if you compare Epic to the West Coast, but in reality, Madison is a fairly expensive place to live and it's getting much more expensive every year.

Epic's COVID response exposed to a lot of people that upper management is incompetent, dishonest, and callous.

We watched you stumble to put a coherent sentence together on national news. We watched you tell outright lies to the health department and then repeatedly defend those lies, pretending to be the victim. We watched you ignore your own principles while offering almost no avenue for feedback and stifling the feedback that you did receive.

A lot of you just need to be fired, but people don't generally fire themselves, so instead you can start listening.

Treat your employees like you treat your customers. Be open to new ideas.

You're going to start allowing WFH at some point. You simply will not be able to recruit and retain talent if you insist that every employee move to Madison, WI, while most other top tech companies let you live wherever you want.

The question is how much damage you're going to do to Epic's level of competency before that happens.