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Marketing Over Tech, Toxic Culture

Software Engineer
Current Employee
Has worked at Grab for 1 year
June 23, 2016
Singapore, Singapore
1.0
Doesn't RecommendNeutral OutlookDoesn't Approve of CEO
Pros

100 SGD taxi claims per week

Happy hour on Friday

Cons
  • Definitely not a tech company.
  • All product managers without technical skill ask too many questions and give the assumption that every task is easy and will only take a brief moment to complete.
  • Flexible working hours is a lie, because you end up spending time at home rushing features.
  • Too many new hires trying to fight for credits instead of working together as a team.
  • Blame the tech if something goes wrong.
  • Spent peanuts for engineering, spent the moon and sun on marketing campaigns and business consultants.
  • Product managers are very inefficient, and the business team are just a bunch of inexperienced graduate MBAs.
  • Some people don't wash their hands after the toilet, and we are using fingerprints to access the door.
  • Trying to be better than Uber without actual realization.
  • App quality is bad; grabbing everything into one app, like Nescafé 5-in-1, results in a bloated app.
  • Expanding too fast, even though the current office is so packed and lacks meeting rooms.
Advice to Management
  • Cut down half of the marketing campaign budget and hire business consultants to invest in tech.
  • Don't expect to hire Google/Facebook-class engineers while only paying an average salary and benefits. Grab will only become a stepping stone for good engineers.
  • If you have time, go take a coding class and stop asking every question or micromanaging. If you do, we will have to spend days explaining and get no work done.
  • How can you claim this is a tech company when engineering has no power to determine rollout timelines?
  • Make sure those PhD graduates wash their hands after using the toilet.
  • Get your vision right. Provide a safer and better transport environment for passengers and drivers, not go crazy for ride numbers.

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