Pros: The company was generally a good, supportive place.

Cons: Lack of confidence in the C-suite. Rotating list of leaders leading to changing priorities.

Pros: - Incredible peers - Great health insurance and other benefits

Cons: - Leadership (within Full-stack team) is all talk with support and facilitation. Little to no real action will come from their words. - Pay is not reasonable for the amount of stress and responsibility put on the employees (especially to live and save in cities like Denver and San Francisco). - The "People Team" or HR are inexperienced and lack the skills to support. Their actions cause serious repercussions to the lives of the employees. - This job is stressful, draining, and emotionally taxing. Little to no control over your day, constant work with frustrated customers, and a push to meet metrics (quantity over quality). - "Unlimited time-off" is not accurate at all, and it is very difficult to be approved for PTO. - Higher leadership turns a blind eye to the situation with Customer Service teams.

Pros: The culture at Gusto has been crafted very well. Culture comes from the beginning of a company and the people that started it. I can tell today that those folks (Josh, Eddie, Tomer) are quite kind and have their heads on straight. I feel confident in the direction of the company and about its longevity. Leadership is transparent about the decisions they make, and so I don't ever feel like I'm left in the dark about the way the organization is run. I work on things that I believe have high positive impact for regular people that use the product. For example, one of my teammates is working on PPP loan forgiveness. We've also worked on making employee payments faster, thereby reducing the time money is tied up in the financial pipes and increasing the time it stays in employers' bank accounts.

Cons: Gusto has the same technical problems that any medium/large company has. A giant codebase, complex code, cruft, old practices, and a development experience that isn't fast. I don't think anything has been mismanaged for things to get to this point, technically. I'm also encouraged by the company's reaction to these problems. I see the organization moving in the right direction.