HubSpot

• Remote-first, which is exactly what I wanted.
• I use and love the product, and the fact that we get an enterprise-level account for personal use is fantastic. I feel very invested in making a good product as a customer.
• WLB is fantastic. I am encouraged to take time off, and I don't feel bad about doing it. A four-week sabbatical every five years is huge. The product team also gets two weeks of rest a year, one week during the first week of July and one week during the last week of December.
• A lot of growth opportunities. Teams are kept small (5-6 max) so that there are many chances to grow in skills and lead to help grow your career. If you're looking to advance, this is the place for you.
• The company actually tries to embody its values. For example, upper management was transparent about ways they fell short in particular areas and are taking employee feedback seriously to make a change.
• Pay is good for the company size and market (at least in Product Eng).
• Internal tooling is great. They built their own CI/CD so that devs can focus on writing code rather than fixing a DevOps system. And they have great UIs.

Work is challenging and can feel like a treadmill increasing in speed. If you're not ready for it, it can be tough. But there are a lot of things that are changing to help that, like the weeks of rest, unlimited PTO, and more.

Homogeneous tech stack (can be both a pro and a con). All backend runs on Java 8/11, Dropwizard framework, and the same CI/CD. This is great if you want to move teams, but it's hard to pioneer new technology.

No cost of living raises or annual bonuses. You can get stock refreshers if you perform well, but I personally would prefer an annual bonus determined by company and individual goals.

Seriously consider implementing annual performance bonuses.

Sales gets them for selling products; devs should also get something for building the product.

Keep iterating on employee feedback (which you all are doing right now, and that's great). No company is perfect, but we can always get better, and I'm looking forward to the ways that we will get better.

Another review mentioned helping out support. Couldn't agree more.

They have a hard job: helping customers answer questions about our product (which is huge).

I think there needs to be change about supporting them and even around evaluating them (eNPS is a bit too controversial a metric).