IBM

Positioned for multitasking different roles. Required to work at times in different timezones, and work with a great team abroad. Challenges differ, and workload evolves.

Sad local resources that only know how to divert responsibilities onto others. Reward for effort is governed by local management politics.

My position and pay were scaled via my European managers' and senior managers' requests. Then, only the local management did it, and boy...were they unhappy thinking I used political influence, when they did not realize my efforts were recognized 10,000 miles away compared to a center manager less than 50 meters away from me.

Depending on the product and position, you become an SME, and that makes it difficult to move to other skills.

To the local management team, keep it up.

That is why you have attrition issues keeping skilled employees.

Btw, I was promoted twice, externally from European managers recognizing my skills, dedication, and delivery.

Also, customers/IBM support teams appreciate my focus and dedication in their issues and queries, and I learn to take their feedback to improve the product and services.