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Bureaucracy at its finest

Applications Developer
Former Employee
Worked at IBM for 6 years
July 1, 2019
1.0
Doesn't RecommendPositive OutlookDoesn't Approve of CEO
Pros

Exposure to the industry, on-shore senior technical colleagues, and learning opportunities. As a capable technical resource fresh to the industry, these are factors that make this company a great place to work for.

Cons

Bureaucracy, politics, and vested interests. I have never seen so much of it until being placed on a client-facing project. "Givebacks" and trainings are suggested, but at annual performance assessment, it amounts to nothing. Claim codes and time sheets are used; resources are measured by time in comparison with deliverables.

Advice to Management

The technical resources get the worse end of the stick for each poor management decision. Teams have been reduced to single points of failure that, jokingly, I've suggested them to join up and form a team. Replacing a capable onshore resource with three or more offshore resources not only isn't cost-cutting, but also, it deteriorates the quality of delivery. With all the budding automation tech out there, my advice to the management is to revamp processes by replacing human intervention that requires repetitive actions with automation.

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