IBM

Diversity of technology, ability to learn new skills.

Politics seem to outweigh business objectives. As a result, people don't always focus on what's best for IBM in lieu of their personal short-term objectives.

We need to promote people based on performance, not politics.

We have moved away from Gerstner's model of competency, and now have a number of managers who are negatively impacting the business. Those who did have positive results have left or are leaving management to become individual contributors.

In addition, we must enforce the replication of business goals and objectives throughout the organization. In my experience, senior management is quite adept, but somewhere between senior and middle management, the message goes astray.