Indeed

Benefits, catered lunches, nice building

I would have gladly traded every free lunch, every free snack, and every day of unlimited PTO for a genial, approachable team leader, as opposed to the nongenial, wholly unsupportive, unapproachable, abrasive, snarky boss I had. This jerk could have written, produced, directed, and starred in Horrible Bosses 1 and 2 (and any other sequels).

I understand she is no longer with the company. Good. I'm sure the office is more pleasant now. Too bad that she didn't leave before I got there.

I needed some ramping up to help me learn the processes that Indeed used for their job cataloguing efforts. I asked my boss to sit down and work with me for a little bit on this. She refused to do so, even after she expressed her displeasure that I wasn't up to speed with the processes, claiming that it, and I quote, "isn't my job to teach."

Excuse me? Then how do you expect me to understand the processes? I wasn't asking her to teach me to use a computer, and this wasn't something I could just look up on the Internet. I was asking her to help me understand the processes so that I could be a more useful team member and do well at my job.

And if it isn't your job to teach, it should be considered your job to help ensure that a team member is trained properly. And if that is too much to ask for, you shouldn't be in a supervisory role.

It is mind-boggling and beyond comprehension that this was refused. Even the worst boss I had prior to this jerk didn't refuse to help me get up to speed on what was needed to do my job well.

This horrible excuse for a boss did teach me one thing, though. She taught me what a truly toxic work situation was all about. I had never been in such a situation before; hopefully, I never will be again.

That said, I observed teams and team leaders around me, and they seemed to enjoy genial chemistry and were having fun. I wish I would have had one of those team leaders rather than the jerk of a boss I had. Any of them would have worked with me to help me get up to speed, and that would have made for a great job.

Encourage team leaders to work WITH employees who might be struggling with processes rather than work against them. People mention lack of training as a common "con" in these reviews. I don't know if their team leaders flat-out refused to work with them the way my horrible excuse for a boss did, but working with these employees to help them get up to speed is in everyone's best interest (including the company's). You will get the most out of these employees and, in turn, be rewarded when you help them bring out the potential that you saw in them when you hired them.

My team leader at my current company came to me when she saw I was struggling with something and asked if there was something she could help me with because she wanted me to succeed. Imagine that!

This is a team leader (as opposed to a horrible boss), and her efforts went far in not only making me feel valued (something I never felt in my Indeed team) but also helping me understand how to do what I needed to do. I am now a valued, contributing team member. All it took was a little team leadership and humanness.

Just because you are a fast-paced tech company doesn't mean you shouldn't make time for that on occasion, especially when employees who are struggling with something ask for help.