Taro Logo

Easy Work, Questionable Meritocracy

Manufacturing Technician
Former Employee
Worked at Intel for less than 1 year
August 7, 2015
3.0
Doesn't RecommendNegative OutlookApproves of CEO
Pros

Pay, benefits, and compensation are average. I heard they actually pay analysts to review industry pay and target pay structures. Compared to competitors, they heavily rely on vendors, which relieves a lot of equipment work from employees. This makes working easy and employees still receive an average salary, which is a lot of pay for doing so little. Competitors require more out of their employees for this job title. Lunch breaks are extremely long for the majority of manufacturing, which is against corporate policy, but management allows it. Less time in the FAB :-)

A true open-door policy without fear of retaliation from management.

Cons

Some people love the 12-hour shifts, but it's not a great schedule for a single parent.

They promote a work-life balance, but it does not apply to manufacturing technicians due to their non-exempt status.

Also, they promote a "you own your career" philosophy, but again, it does not apply to non-exempts.

Career development only applies if you want to stay in manufacturing or if you are an exempt employee. This is contrary to new employee orientation.

The Focal process is a "meritocracy," which is a great idea but not true. Focal is based more on perception of work rather than true work and contributions.

Decision-making is slow rather than "small and rapid improvements" as preached.

The corporate break schedule is not enforced by manufacturing management. This leaves employees abusing breaks, which puts a burden on the "true" workers. This is probably a contributing reason that impacts productivity.

This is especially true since there's a dedicated workforce, "remote operations," to processing wafers, but they don't really do much but monitor screens for faults, then notify a floor manufacturing technician.

Management does not utilize remote operations manufacturing technicians, and floor technicians don't want them to either. This is probably more for a sense of job security.

Advice to Management

Revamp the focal process to hold manufacturing technicians accountable. The current process is a manufacturing technician writing their focal review, an "individual performance sheet", and the direct manager agreeing at a 1:1. There are few questions challenging the validity of contributions with little proof of accomplishments. Many technicians recycle and reuse previous years' work and change the dates. I know of those who did this and received a promotion, even though it was virtually the same review as previous years. Areas of accomplishments that are quantified are sometimes shared accomplishments. This is acceptable if they were part of a team, but when it's the entire team, is it truly an individual accomplishment? The focal should be for that individual's contributions.

The perception of work is based on whatever makes the direct manager happy, not actual contributions. An example is a person who only works on projects off the floor but does not actively contribute on the floor. This provides great visibility with engineering and management, but when there's a resource constraint on the floor, there's no help. After all, the money maker is producing wafers, "chips", not how many projects they can work on. Manufacturing technicians' primary responsibility is to be in the FAB, maintain wafer processing equipment, and process wafers.

Need to tighten up on enforcing corporate breaks. This will increase productivity since there will be more manufacturing technicians in the FAB rather than surfing the internet. In addition, need to actively promote cross-training and manufacturing upskilling.

Most technicians are stuck doing the same job functions without growth: operations and no equipment maintenance. Since I've been in the job market, my suspicions have been confirmed: similar jobs require a skill set that many Intel Manufacturing Technicians do not have, and it's a known fact.

The Intel Manufacturing Technician is primarily an operator or a maintenance technician. A high level of troubleshooting is heavily relied on by the vendor, then engineering. By upskilling and requiring manufacturing technicians to engage in cross-training, this will greatly improve productivity and help with reducing lunch break abuse. This will also raise the bar for focal and show the true contributors, not the perceived contributors.

Was this helpful?

Intel Interview Experiences