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Innovation theatrics @ Intuit!

Engineering Manager
Current Employee
Has worked at Intuit for 9 years
September 23, 2020
Mountain View, California
3.0
Doesn't RecommendNeutral OutlookNo CEO Opinion
Pros

The benefits and package are great. It's an ideal place if you are not serious about work and career and if manipulation is your primary instinct. If you are good at marketing 10% of the time and socializing 90% of the time, this is the best company you could work for.

Cons

The middle management layer is filled with incompetent Asian Indian men in the technology group who are experts at politics and manipulation. If you are serious about your work, you will be an outcast and will be driven to exit.

Intuit is about innovation theatrics versus actual innovation. Re-orgs will happen every few weeks in the name of business decisions because leaders are clueless.

The CTO wants to create kick-ass engineers for the past 3 years. I hope she gets to see the down detector for QuickBooks & Payroll products and pays some attention to the comments left by customers. She believes that an engineer will be able to wear all the hats comfortably, forgetting that experts in multiple areas are needed to ship and maintain flagship products. She believes SRE, testing and DB engineering, and operations are irrelevant.

I challenge her to bring Intuit to a point where Intuit products are available 24/7 for a minimum of 30 days without any downtime. Good luck to her theatrics.

If you are an Asian Indian woman, you will be abused if you are smart and technical because the majority of the incompetent men cannot handle strong women. The leaders who need to protect the employees are part of the problem, and they care a damn. Please don't believe the "best company to work" tag for women. It may be true for women who are not in the technology or product teams.

If a woman can suck up to the men in all layers of the management, then she will be spared — this is very true for Asian Indian women.

Age-based bias is highly prevalent, and they will fire people as part of mass layoffs without any reason to ensure older employees are gone. Intuit is a great place to work... ONCE UPON A TIME!

Advice to Management

The CTO wants to create kick-ass engineers. For the past 3 years, I hope she gets to see the down detector for QuickBooks and pays some attention to the comments left by customers.

She believes that an engineer will be able to wear all the hats comfortably, forgetting that experts in multiple areas are needed to ship and maintain flagship products. She believes SRE, testing, DB engineering, and system operations are irrelevant. She has fired people who truly made a difference at Intuit and worked hard for the customers.

I challenge her to bring Intuit to a point where Intuit products are available 24/7 for a minimum of 30 days without any downtime, which hasn’t happened in the time she has served as CTO. I don’t think moving all applications to AWS has solved the problem either.

It is time to start the theatrics again: move to Google Cloud because now too many incidents are happening on AWS. :) Good luck to the theatrics, AGAIN. ;)

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