JPMorgan Chase

My co-workers and direct reports were a joy to work with. They took their job seriously and performed quite well. I was able to work in various departments and was promoted many times.

Some in middle management were very abusive. Most managers under her were afraid to talk to HR about it because they were afraid of retribution. I spoke with HR, and she denied everything. She made my last year at Chase miserable.

Encourage cross-training amongst certain departments. For example, Originations: underwriters, processors, closers, and quality assurance should all know what each department does. Default: collections, loss mitigation, bankruptcy, and foreclosure.