Klaviyo

Some fun projects and some great coworkers.

Leadership shutting down conversation about benefit cuts was the moment the culture died for me.

People were having an open discussion in an off-topic channel, asking questions and sharing feelings about benefit cuts that had been shared in a poorly worded email two days before taking effect.

None of the comments crossed the line or were in any way unprofessional. They were discussions about benefits and work conditions, but because there was a layer of negativity (as there would be with any TC cut) leadership got uncomfortable and went to people's managers to stop the conversation.

Over my time here there have been a lot of decisions I disagreed with, but could live with and commit to. This is different; for the first time, I am ashamed to work here.

You must own your actions and apologize for shutting down what was a fully appropriate conversation to start building back trust.

The chilling effect this has had is going to slow us down immeasurably.