Applications Support Engineer Interview Experience
February 1, 2013
Positive ExperienceNo Offer
Process
I submitted my resume at my university's career fair and received an email within a week to schedule a call to discuss it.
This call was essentially used to describe the position and schedule a technical phone interview. The questions asked so far were very basic and general. I chose to schedule it for a week later.
The technical interview was broken into four parts:
- Math
- MATLAB
- Programming concepts and C (or C++, Java, if you choose)
- Control Theory (or Signal Processing, Embedded Systems, Computer Science, if you choose)
If you've studied or used any of the above in undergrad, you just need to brush up on some basic concepts. Nothing too difficult. It's like a rapid-fire set of questions, generally fundamental in nature. Brush up on the basics! The interview lasted about an hour.
I got through the technical interview and was called for a "college day" to Natick, MA. This will involve a round of HR, manager, and technical interviews. They were flexible as to when I could visit, and I chose two weeks later because I was occupied in the interim period.
There will be other applicants attending, and you're told that you're not competing against them, as there are enough seats for everybody.
Questions
I can't say there was anything particularly difficult in the phone interviews. It was just that I hadn't brushed up on some parts here and there.
The questions came quickly and were generally basic in nature.
Was this helpful?
Interview Statistics
The following metrics were computed from 957 interview experiences for the MathWorks Applications Support Engineer role in United States.
Success Rate
14%
Pass Rate
MathWorks's interview process for their Applications Support Engineer roles in the United States is extremely selective, failing the vast majority of engineers.
Experience Rating
Positive47%
Neutral44%
Negative9%
Candidates reported having very good feelings for MathWorks's Applications Support Engineer interview process in United States.
MathWorks Work Experiences
5.0
Amazing people, great work atmosphere, awesome perks
Applications Support Engineer • Current Employee
Natick, Massachusetts, United States
August 21, 2014
Pros: Very friendly and supportive co-workers.
Awesome perks.
The company really cares about employees.
Lot of opportunities for leadership roles.
Easy switch to different teams.
They are getting bigger every year, so it's exciting to be a part of the growth.
Cons: The review process is too elaborate. The stakeholder plan is a major part of salary; without it, the salary looks just average.
5.0
EDG is a very good place to start a career
Applications Support Engineer • Current Employee
Bengaluru, Karnataka, India
April 9, 2018
Pros: The Engineering Development Group is a special team at MathWorks with the following job role:
There are two aspects to the job role:
1. Provide Technical Support to Customers
2. Work on internal projects
**Technical Support:**
You will be working on challenging technical issues with customers. The queries from customers will not be trivial, as they would have googled and read documentation thoroughly before contacting Technical Support. This role demands you to be proficient in multiple domains. For example, to understand a problem in "machine learning," one needs to understand the theory and also how the customer is coding it.
I have worked at other companies previously, and it is very rare that an engineer will interact with customers directly. In most other companies, one will be shielded within a development team, without knowing where or how one's code is being used. This role provides an opportunity to improve your technical skills, communication skills, and leadership qualities.
**Work on internal projects:**
Application Support Engineers can choose to work in any of the following areas:
* Software development team
* Application Engineering
* User Experience Engineering
* Quality Engineering
Depending on your interest, you can switch teams after completing projects. This offers high flexibility in exploring areas you desire.
These two roles will be on two-week shifts.
**After EDG:**
Once the ASEs become experts in a certain area, they will be transferred to that product team as a developer, QE, or Application Engineer, depending on the ASEs' interest.
**About learning:**
MathWorks encourages its employees to engage in constant learning. There is dedicated time allotted to read books and discuss concepts with the team. There will be ample training available to ramp up on products and technology. Engineers will travel to the US headquarters after joining to learn about the company's culture and processes.
**About the office environment:**
There is a good cafeteria with free beverages, tea, coffee, and fruits. Enjoy free breakfast on Wednesday mornings and free snacks on Friday evenings.
Cons: Nothing major. Work from home is not encouraged, as the work demands a collaborative environment.
5.0
I love it
Applications Support Engineer • Current Employee
Natick, Massachusetts, United States
July 30, 2015
Pros: 1. Core values - The company has core values that resonate with mine. This is a company where core values are not just a poster but something that you can see everywhere. Check the list on the company website.
2. People - great, genius people around, always ready to share.
3. Products - The products are what makes this place awesome. Knowing that we make a difference in pushing the boundaries of human knowledge.
Cons: Slightly more cautious than what I like, but since that ensures profitability, I am okay.
- 5.0Amazing people, great work atmosphere, awesome perksApplications Support Engineer • Current EmployeeNatick, Massachusetts, United StatesAugust 21, 2014Pros: Very friendly and supportive co-workers. Awesome perks. The company really cares about employees. Lot of opportunities for leadership roles. Easy switch to different teams. They are getting bigger every year, so it's exciting to be a part of the growth.Cons: The review process is too elaborate. The stakeholder plan is a major part of salary; without it, the salary looks just average.
- 5.0EDG is a very good place to start a careerApplications Support Engineer • Current EmployeeBengaluru, Karnataka, IndiaApril 9, 2018Pros: The Engineering Development Group is a special team at MathWorks with the following job role: There are two aspects to the job role: 1. Provide Technical Support to Customers 2. Work on internal projects **Technical Support:** You will be working on challenging technical issues with customers. The queries from customers will not be trivial, as they would have googled and read documentation thoroughly before contacting Technical Support. This role demands you to be proficient in multiple domains. For example, to understand a problem in "machine learning," one needs to understand the theory and also how the customer is coding it. I have worked at other companies previously, and it is very rare that an engineer will interact with customers directly. In most other companies, one will be shielded within a development team, without knowing where or how one's code is being used. This role provides an opportunity to improve your technical skills, communication skills, and leadership qualities. **Work on internal projects:** Application Support Engineers can choose to work in any of the following areas: * Software development team * Application Engineering * User Experience Engineering * Quality Engineering Depending on your interest, you can switch teams after completing projects. This offers high flexibility in exploring areas you desire. These two roles will be on two-week shifts. **After EDG:** Once the ASEs become experts in a certain area, they will be transferred to that product team as a developer, QE, or Application Engineer, depending on the ASEs' interest. **About learning:** MathWorks encourages its employees to engage in constant learning. There is dedicated time allotted to read books and discuss concepts with the team. There will be ample training available to ramp up on products and technology. Engineers will travel to the US headquarters after joining to learn about the company's culture and processes. **About the office environment:** There is a good cafeteria with free beverages, tea, coffee, and fruits. Enjoy free breakfast on Wednesday mornings and free snacks on Friday evenings.Cons: Nothing major. Work from home is not encouraged, as the work demands a collaborative environment.
- 5.0I love itApplications Support Engineer • Current EmployeeNatick, Massachusetts, United StatesJuly 30, 2015Pros: 1. Core values - The company has core values that resonate with mine. This is a company where core values are not just a poster but something that you can see everywhere. Check the list on the company website. 2. People - great, genius people around, always ready to share. 3. Products - The products are what makes this place awesome. Knowing that we make a difference in pushing the boundaries of human knowledge.Cons: Slightly more cautious than what I like, but since that ensures profitability, I am okay.
MathWorks Interview Questions
Explore Interview QuestionsTaro 75Google Interview QuestionsMeta Interview QuestionsAmazon Interview QuestionsApple Interview QuestionsNetflix Interview Questions
Explore Interview ExperiencesOpenAI Interview ExperiencesAnthropic Interview ExperiencesPerplexity Interview ExperiencesWindsurf Interview ExperiencesMistral AI Interview Experiences
