Applications Support Engineer Interview Experience
October 20, 2014
Neutral ExperienceNo Offer
Process
The recruiter mailed me after about 10 days with a link to complete a video-based HR interview. There were 5 pre-recorded questions. These were pretty standard questions:
- What makes you a good fit for this role?
- What relevant skills do you have that apply directly to this role?
- What previous experience do you have for this role?
- Tell us how you handled a situation where you had multiple responsibilities or difficult situations.
- Work authorization, etc.
I received a call for a technical interview and am waiting on that.
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Interview Statistics
The following metrics were computed from 957 interview experiences for the MathWorks Applications Support Engineer role in United States.
Success Rate
14%
Pass Rate
MathWorks's interview process for their Applications Support Engineer roles in the United States is extremely selective, failing the vast majority of engineers.
Experience Rating
Positive47%
Neutral44%
Negative9%
Candidates reported having very good feelings for MathWorks's Applications Support Engineer interview process in United States.
MathWorks Work Experiences
3.0
Great opportunity for ramped-up learning, but make plans to leave soon
Applications Support Engineer • Former Employee
Natick, Massachusetts, United States
October 10, 2009
Pros: Great platform for fresh graduates to learn.
A decent amount of freedom to choose what you want to do.
Cons: Downsides of this role? Well, after a year, maybe your learning curve becomes stagnant, and you want to move out of this role. Unfortunately, the organization is very conservative, so positions in your field of choice might not open up at all.
You are literally wasting half of your time doing technical support and talking to customers who mostly can't get anything done on their own.
More than half of the management is non-technical, so they have no idea of what they are talking about most of the time. Just smile and take it.
Huge disparity in pay scales for the same role. If you went to a branded school, you get a lot more than you deserve; performers are not rewarded aptly.
4.0
Great company to work for
Applications Support Engineer • Current Employee
Natick, Massachusetts, United States
October 26, 2016
Pros: Great company, with amazing people and great perks.
Cons: There are none that I can think of.
4.0
Good company culture
Applications Support Engineer • Former Employee
Bengaluru, Karnataka, India
March 16, 2022
Pros: 1. Good culture
2. Experienced managers
3. Good team building
4. Work-life balance
Cons: 1. Slow Promotions
2. Less career growth
- 3.0Great opportunity for ramped-up learning, but make plans to leave soonApplications Support Engineer • Former EmployeeNatick, Massachusetts, United StatesOctober 10, 2009Pros: Great platform for fresh graduates to learn. A decent amount of freedom to choose what you want to do.Cons: Downsides of this role? Well, after a year, maybe your learning curve becomes stagnant, and you want to move out of this role. Unfortunately, the organization is very conservative, so positions in your field of choice might not open up at all. You are literally wasting half of your time doing technical support and talking to customers who mostly can't get anything done on their own. More than half of the management is non-technical, so they have no idea of what they are talking about most of the time. Just smile and take it. Huge disparity in pay scales for the same role. If you went to a branded school, you get a lot more than you deserve; performers are not rewarded aptly.
- 4.0Great company to work forApplications Support Engineer • Current EmployeeNatick, Massachusetts, United StatesOctober 26, 2016Pros: Great company, with amazing people and great perks.Cons: There are none that I can think of.
- 4.0Good company cultureApplications Support Engineer • Former EmployeeBengaluru, Karnataka, IndiaMarch 16, 2022Pros: 1. Good culture 2. Experienced managers 3. Good team building 4. Work-life balanceCons: 1. Slow Promotions 2. Less career growth
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