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Microsoft is a great company to work for, with a lot of excellent engineers

Lead Software Development Engineer In Test (SDET)
Former Employee
Worked at Microsoft for 20 years
October 9, 2014
Bellevue, Washington
4.0
RecommendsNegative OutlookDoesn't Approve of CEO
Pros

The benefits have been watered down from what they used to be, but still are very good.

The deductible at the beginning of the year is high, but MS contributes and I've never had a problem finding a doctor that's part of the system.

The company culture varies from division to division, but generally it's supportive and cooperative.

There are cases where people were promoted that I didn't feel should have been, but they were fairly rare, so, by and large, promotions were earned and justified. Even more rare were the cases where someone should have been promoted and wasn't.

When I was promoted, the benefits were good: generally a 3-5% salary increase (plus merit on top of that), 15%+ bonus (depending on level), and equity shares.

As for people, I worked with a lot of different teams and I didn't get along with everybody, but I always felt the vast majority of people were very smart and talented.

Cons

A big problem toward the end of my tenure at MS was process and compartmentalization. I'm sure this is a problem with a lot of large companies, but I felt over the years that different groups were spun off to tackle different problems during the shipping of Windows. This sounds good, but in practice, it leads to conflicting priorities between groups, with the focus less and less on the end goal of shipping a quality, innovative product.

For example, early on in Windows, test and dev teams owned their own test labs and machines. Now it's set up such that there is a lab team and an execution team, and their priorities are to keep the lab clean and machines busy, which isn't always the best thing for the dev/test teams trying to ship a product.

Also, another thing to watch out for is competition. MS's competitive review model can lead to grandstanding and throwing people under the bus for the sake of one's own review. Some competition is good, but not when it leads to these negative results, which I have seen.

Last, I would say is honesty of execs. Because of the layoffs and the way they were handled by execs, the morale of the Windows group is pretty low. Some of the recent confusing directives from Windows execs on what exactly is the job function of an SDE and SDET, and the constant reorgs are taking a toll.

Advice to Management

Be honest with your employees and clean up conflicting priorities. Everybody for each product should have one goal in mind and be clear on how that goal impacts the company's bottom line. Get rid of the SLAs between groups working on the same product; just do what it takes!

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