Pros: Monzo ticks a lot of boxes for me: - Broad and inspiring company mission ("make money work for everyone") - Challenging problems to solve - Exceptional people to solve them with - Fair pay and generous options - Excellent work/life balance The biggest thing is the mission. There is so much potential for making money work better for people. And doing the hard work so things "just work" for customers is one of our core strengths. Now we're also moving towards profitability, I think we're in for a really exciting few years! I also really value the 1:1 culture. I love speaking with new Monzonauts – especially hearing that the reality of working at Monzo matches up to their expectations 🙌 – but it's equally possible to speak to people like Jonas (CTO) in their office hours.

Cons: As a bank Monzo operates in a (rightly) heavily regulated industry. Sometimes that slows us down; it means we can't necessarily do everything we would like, and if something goes wrong, it can be painful to make right. We're also growing up. The core values of Monzo "the startup" live on, but we're a mid-size, systemic bank now. Any change we make can impact over 5 million people. That's amazing when it goes right, but we also have to take a lot of care to make sure it does so. And edge cases now affect hundreds of people! If you want to work on platform challenges, I'd suggest you specifically apply for a role in the Platform team. We have a lot of great tools and abstractions which speed us up working on product challenges, but I know some engineers on product squads sometimes miss lower-level technical problem solving. Some of the reviews on here are pretty mixed. I think some of that reflects the difference between customer support ("COps") and the rest of the team. If you're reading this and considering applying as a COp, I'd encourage you to go ahead and make your own judgement. For sure we've had growing pains in customer support. And some of the benefits might not be what they once were. But we still have huge positive intent, and the very core – including COps getting options like everyone else – remains.

Pros: The team and culture internally are great.

Cons: Management struggled to generate revenue around 2019, and there was high staff turnover. It looks better now.

Pros: There are some really nice women at Monzo.

Cons: - Not a place for women. Female staff are constantly sexually harassed and overlooked for equal opportunities. - If you're not with the "in" crowd, forget about it. You will be forced and threatened to work ten times more than people who are with the "in" crowd. no promotion for women. - There are so many popular people sitting around doing nothing all day long. They then get a promotion for being popular. This are massive reasons other fintech banks are getting further and further ahead. - The CEO is last in and first out each day, and doesn't seem to do much. - You can't even go to the people team. We're all aware of recent staff being let go for speaking up. There is no transparency at Monzo bank