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Highly technical product led by non-technical people

Software Engineer
Former Employee
Worked at New Relic for 4 years
February 26, 2025
2.0
Doesn't RecommendNegative OutlookDoesn't Approve of CEO
Pros
  • Market rate salary
  • Good WLB
  • Individual contributors who are generally excellent
Cons
  • Product leadership clearly is out of touch with how the product is used, probably because they've never used it in any meaningful way. Most of leadership seems to come from a non-technical background, and it shows in their lack of cohesive or realistic vision. New Relic is a product for engineers, and the product leadership clearly has no, or very stale, engineering perspective.

  • Engineering leadership is designing top-down without understanding how the product works at all, which is doomed to fail. The name of the game is to cut costs and consolidate. Slideware is repeatedly presented that shows some magical simplified product architecture without any idea of how to get there.

  • ICs are being moved overseas for cheap labor, but they aren't being trained up at all, leaving everyone to deal with massive confusion.

  • Private equity definitely played out as one might imagine. The culture has all but disappeared, and everything is grinding to a halt while they lower the bottom line with layoffs and cost cutting.

Advice to Management

Replace product managers and C-suite with people that have a deep engineering background, as the product is literally for engineers.

Remove some layers from the engineering management hierarchy and teach them how to enable their ICs, not dictate to them what to build based on incomplete information.

Figure out how to get out of PEs hands ASAP else you will lose all your talent.

Additional Ratings

Work/Life Balance
4.0
Culture and Values
1.0
Diversity, Equity, and Inclusion
3.0
Career Opportunities
3.0
Compensation and Benefits
4.0
Senior Management
1.0

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