The interview process involved a variety of telephone interviews, and a panel interview if you progressed that far.

I had two internal employee referrals and was making good progress. The initial stages included a screening call and interviews with the hiring manager and an employee doing the same job.

I even went as far as creating the presentation for the panel interview, using all the main colors and icons from their website, as their template information is available online if you look for it.

Then, the process went cold. There was no response to any emails from the recruiter over a period of weeks, not even an acknowledgment of receipt or a "we will let you know." Finally, the status of my application on Jobvite was changed to "closed," without any note or apology.

In this world, first impressions count. With that in mind, I most likely won't be giving them a decent referral to any of the customers I now see.

Their technology may be good, but they have a long way to go in their care of potential staff, it seems.

General questions on experience, some technology-focused, and some account management-focused. Nothing too difficult.