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Support Ain't For Anybody

Support Reliability Engineer
Former Employee
Worked at Nutanix for 4 years
December 26, 2021
Durham, North Carolina
3.0
Doesn't RecommendNegative OutlookDoesn't Approve of CEO
Pros

Great ideas, and I will learn a lot.

Great people (other support people) to work with.

Cons

The flat support has outgrown the company's many products. This is making the job of Sr and Jr support people very hard.

Advice to Management

Don't just listen and say "Okay." Show the people below you there is forward movement.

Don't be afraid to tell upper management that won't work.

Additional Ratings

Work/Life Balance
3.0
Culture and Values
3.0
Diversity, Equity, and Inclusion
4.0
Career Opportunities
3.0
Compensation and Benefits
5.0
Senior Management
1.0

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