Nutanix

Solid place to work and build up your skills. Lots of education is available, and peer collaboration is great to assist with your daily tasks. Everyone helps. Great pay for the weekend shift. The office is amazing, with free lunch options twice a week. There's a pool and table tennis. Drinks, snacks, and lunch and breakfast items are available and free to help fuel your working mind. Great private health insurance.

The nature of the beast is NPS scores. Although CI/CD is in play to improve on your next support call, there is pressure to keep NPS scores above 90+%.

Calls can vary from 20 minutes to 6 hours, so be prepared to have your day written off.

1. Need more discretion on working from home options, especially for those that live over 40+ kms from the city. One size doesn't fit all.

2. Need to tackle product specialization, where there should be actual prod teams (written down), instead of asking 'who knows this product, etc.'

3. Quarterly gatherings are great, especially after Covid lockdown restrictions. If you want SREs to return to the office, there should be manager-organized team events every 2 weeks. Managers can be rostered.

4. Career progression for SREs should be vocalized to give SREs options as to how to progress to the next level. There should be brown bag sessions for this.