Taro Logo

Good company, not good leaders

Site Reliability Engineer
Former Employee
Worked at OpenTable for 4 years
April 17, 2020
Mumbai
2.0
Doesn't RecommendNegative OutlookNo CEO Opinion
Pros

I worked with the OpenTable Mumbai operations team. The Mumbai team is energetic and hardworking. But most projects and high-level work were handled from the SF office. The people in the local team made up for all the negatives and helped me survive here. There is freedom to work on different tools and technologies, but one should be a self-starter to learn. Leaders were focused on maintaining existing legacy systems. I worked on many good tech and legacy products and tried improving the tech stack.

Cons

The hard work done here is not appreciated nor recognized. The management takes the team here for granted. I was stressed with work at odd hours and support calls. The management took my late hours work for granted. Market corrections never happened although role and work kept changing. New hires were provided higher pay and better stocks for the same role.

I left the org as I was not managed well, and not paid well. Many other team members in the Mumbai office have the same complaint, that we get no appreciation, are taken for granted, and the compensation is not worth our efforts.

Many senior members and managers are with the company for 10+ years, hence they are little old school, enjoy legacy (read they have pile of stocks and nothing to do), and they do not take polished decisions which is hurting the company (infra and tech stack is old and people under are not happy).

Advice to Management

Company needs reorganization and should introduce fresh minds who have the skill and energy to change things; please cut the red tape, legacy and politics.

Do not take passionate performing people for granted, because your price to output here is very high. Respect that and have a better review compensation system, and pay fairly.

Management should read Glassdoor comments, which has enough points for improvement.

Was this helpful?

OpenTable Interview Experiences