Oracle

Nothing. Support people are completely ignored by the organization. No hike, no money. Only work, work, work. No career growth. Zero career growth.

India Support Center never gives hikes. India support managers are scared to talk with their US managers. Most managers are head-nodding for all. If a US manager says 2+2=10, then these India guys agree to it and applaud them. There is no money in support; if they give it, it will be 2.1 or 1.8%. Jesus bless the poor people who are still believing there is a hike and waiting, waiting for their peanuts even after 5 years.

During COVID, the whole of India gave hikes except Oracle. Please consider that families depend on Indian Support Engineers. You keep all non-IT culture managers here. There's no career growth. Managers don't know anything. There is no communication between the US and India, which made engineers' lives worse. No skills are updated.