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A brilliant product, but the employee problems will eventually burst

Quality Assurance
Former Employee
Worked at Paycom for less than 1 year
December 17, 2022
2.0
Pros

$1 healthcare, $4 catered meals, ease of hire. Top employer for Oklahoma, one of few tech options to start.

Cons

The worst office politics you’ll ever see in your career.

Picks favorites for leadership and yes men.

Lack of actual industry knowledge on tech, product management, etc., problems retaining mid-level and recruiting senior-level professionals lead to inexperienced processes and an unstable product.

Led by a sales CEO with little to no understanding of tech.

Brilliant idea and marketing, but risky.

Advice to Management

Promote more seasoned professionals and listen to them. Allow people to speak up.

C-level: Allow your managers to speak plainly and empower them to make changes. You should be championing feedback and researching industry standards. Manual processes will cost you, and they show a lack of knowledge. This trickles down.

Hiring managers/recruiting: Take special note of why seasoned professionals don’t take the job. C-level, listen to them.

In networking, I hear it constantly: I interviewed there and saw red flags:

  • they treat their employees like children
  • I’m used to having remote options
  • I was put off by their rigidity

You are losing the same people that can guide Paycom to compete with major SaaS companies for talent.

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