Paycom

$1 healthcare. The people you directly work with are great.

Culture, salary, upper management, office setup (broken equipment, cubicles hidden from sunlight).

In my nearly 2 years of working at Paycom, I have enjoyed getting to know and collaborate with my coworkers, TLs, and supervisors. I would consider many of them friends who would advocate for me, and I would do the same for them.

However, upper management has made it clear that they view their employees as replaceable and that they expect Paycom to be the primary focus of their lives.

During the recruiting process, many, many people in the QA department were promised that the WFH/4-1 schedule would be a permanent situation. Yet, they recently announced -- out of the blue, right before the holidays -- that we would be returning to the office full time in January. This has left their employees scrambling to figure out how to completely rearrange their lives within one short month.

They have not provided any reasoning beyond "leadership feels this is the right move" and refuse to concretely answer questions about why they are doing this, when we have only ever been told that our performance during WFH has been stellar.

Their response to our many concerns has been impersonal, inadequate, and, quite frankly, callous.

Many levels of middle management were just as unaware of the changes being made as the employees at the bottom and cannot provide guidance because they are just as confused and upset as we are.

Paycom loves to advertise itself as a top workplace, but the reality is far from it. The turnover rate is already high, and their recent decision will only exacerbate that issue.

Additionally, while the benefits are fairly good, the salaries for QA are not competitive within the market, contrary to what they proclaim. Their annual raises are a joke; they do not provide COL adjustments and have no plans to provide stipends or salary adjustments for employees facing the staggering costs of suddenly having to come into the office full time.

One of the main Paycom values is "we care." However, it is increasingly clear that they only mean this in terms of how they expect their employees to bend over backwards for upper management, not vice versa.

If they truly want to retain the best talent, they need to take a long, hard look in the mirror and be honest with themselves about how they treat their bottom-rung employees.

Just because upper management has financial freedom with their astronomical salaries doesn't mean that that is the reality for the rest of the company. WFH and salaries that don't force people to live paycheck to paycheck are good starting points for making some changes.