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PayPal Austin, TX

Member of Technical Staff I Software Engineer
Current Employee
Has worked at PayPal for 4 years
June 28, 2015
Austin, Texas
4.0
RecommendsNeutral OutlookApproves of CEO
Pros

Diversity is great, and as the payments landscape is evolving very fast, a lot of opportunities are available. As an engineer, you can drive change that will take the company to the next ride. Management is pretty open to hearing about that and funding it.

Cons

As of today, if you expect leadership to drive changes, then this might not be the place for you. The company has been and is going through many core team changes and focuses. I feel it's losing focus on the next action plan or idea of change in the payments landscape now. Things might change when it becomes a full-time payments company.

Advice to Management

Focus on marketing the capabilities we have in a nice package and at a good price-point. PayPal is powerful and has a lot of capabilities which are undersold. If sold to the right community for the right use cases, it has the potential to penetrate much more than today. Also, see what we can do for the bad customer experience it had brought due to fighting fraud for eBay sales, as that would be a resistance point to existing customers. Let them know what we have changed in those areas.

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