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Great for a generalist, Not good for specialists

Engineering Manager
Former Employee
Worked at Remitly for 2 years
August 4, 2022
3.0
RecommendsPositive OutlookApproves of CEO
Pros

Remitly has a lot of positive things.

[+] They try to drive mission and directives with a customer first perspective [+] They give 4 day weekends once a month [+] They are very generous on days off (e.g. Mental Health days) [+] There are some amazing engineers at Remitly who became life long friends [+] You can vocalize your complaints and recommended improvements without repercussion. [+] Remote Friendly (now) [+] Family and Life Friendly (they understand that things happen that require you to shift focus) [+] They care about DEI (to an extent) [+] You can travel between sites to colocate with teams

Cons

Cons are relative to the team that I was apart of (Security).

[-] There was extreme burnout. [-] Remitly is not veteran friendly and at times feels very aggressive towards veterans, and DEI was informed multiple times. [-] There was a lack of support by M-Team. To elaborate, M-Team was constantly stating that they wanted more investment, but when rubber met the road, initiatives were always descoped in lieu of development team wants. [-] Promotions and performance reviews were extremely biased and not data driven. It felt as if there were a few people (same ones year over year) who made decisions based on their opinions. Specialized engineers are at a disadvantage compared to generalist development engineers. [-] Total comp did not match work output for similar roles. The communications were "we want people here for the mission and not for pay".

Advice to Management

I think Remitly has to make a determination about where they see centralized support teams. Somewhere over the past 1.5 yrs, these teams have stopped being treated as partner teams and are now expected to be "do what I say teams". It felt as if leadership thought that a developer knows security, infrastructure, and IT better than the centralized teams that were staffed. In my opinion, this mentality is a huge security risk to the company. This risk will also turn into attrition if not actioned soon.

You have an amazing technical CISO, I would love to see their vision be actioned.

Additional Ratings

Work/Life Balance
2.0
Culture and Values
4.0
Diversity, Equity, and Inclusion
4.0
Career Opportunities
4.0
Compensation and Benefits
3.0
Senior Management
3.0

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