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toxic work environment

Director of Engineering
Former Employee
Worked at Salesforce for less than 1 year
November 13, 2008
San Francisco, California
1.0
Doesn't RecommendDoesn't Approve of CEO
Pros

Software as a Service (SaaS) is a hot space. The process is best of breed. The technology is excellent, except for the persistence layer. The people are very good. The work is interesting, and the location and offices are fantastic.

Cons

Incredibly political; upper management shouts a lot; most managers are terrified to even speak. Promotions are based on who you know and how loud you shout, rather than how talented you are. Very toxic working environment.

Tremendous focus on the sales automation side, with a bizarre model of hiring more and more salespeople to flog the product, guaranteeing individual salespeople's revenue will be lower. They then fire the lower 10% of all salespeople every three months, so turnover is high and morale is in the toilet. 4000 employees but only 150 engineers; very sales heavy.

Advice to Management

Much less shouting.

Treat developers and mid-level managers more humanely.

Resolve the broken revenue model of "just hire more salespeople," as it doesn't work.

Deliver some truly useful products using the platform technology that are not CRM products, and push revenue from those.

Purchase other startups and convert them to the platform technology.

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