SAP

The entire organization is very interactive and (mostly) inclusive. I've never known a sales organization to have dedicated sales coaches and program managers specifically for market/sales/business development type roles, and that type of support goes a long way.

The highest achievers are team players and are always willing and able to share what's working well for them, both on a personal basis and on large group calls.

Majority of management has done this role before, which you don't see too often. If they hadn't, they listen to their employees to understand exactly what we do and go out of their way to constructively coach.

Being backed by the SAP name is very powerful, but Concur still has its own culture. That feeling of independence goes a long way.

There never seems to be an 'off' button, and it feels this way especially since COVID came around. I've never felt more stressed out to hit a number or micro-managed in my many, many years of sales.

It's one thing to understand and adjust to what the business needs, but even when new objectives are communicated, there still seems to be a lack of alignment with our direct selling counterparts (a majority that I've met are outside hires that don't fully understand what Market Development's purpose within Concur is).

After working with past Concur employees and hearing what it used to be like, I feared that MD still honed the fraternity/ good ole boys club atmosphere. While it certainly appears to have improved, that aura still lingers above us and it can be felt on a daily basis.

Management does everything they can to support 'under'performers; however, many peers aren't as generous. I've seen a couple people leave because of that lack of camaraderie or inclusion.

This job isn't easy by any means, but these conditions make it a lot harder, and I can understand why there appears to be a faster revolving door here compared to other SaaS inside sales orgs.

No surveys should ask for a name, ever. The world today is so different, and the fear of providing honest feedback while having your name tied to it is very real.

Onboarding was and still is incredible. I know a lot of work has been done for SWAT when starting, especially with the larger classes, to create equal opportunity when it comes time for the promotion to OB. Keep that up.