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Challenging but a great place to work

Staff Software Engineer
Current Employee
Has worked at ServiceNow for 4 years
December 3, 2021
5.0
RecommendsPositive OutlookApproves of CEO
Pros
  • Engineering-focused environment
  • Most managers are former engineers
  • Competitive pay
  • Fantastic RSU program
  • Exceptional and collaborative engineers
  • Challenging environment
  • Unlimited learning opportunities
  • Tons of career growth potential
  • 6-month release cycles
  • Solid platform architecture
  • Good work/life balance
  • Unlimited PTO
Cons

Oftentimes, teams are overcommitted and it can be a bit stressful at times, but if you have a good manager, you still get a good work/life balance.

Getting a local instance running is a lengthy process.

Overcommitments lead to being unable to focus on writing clean code with sufficient unit/functional tests.

Advice to Management

Focus on avoiding overcommitting to a release and allow engineers to focus on making their applications bulletproof. I’ve been here three years. Not one release on the four separate teams that I’ve been on have engineers been able to focus on hardening. This includes refactoring to clean up code and make it more reusable/testable, writing unit/functional tests, and automating performance testing to proactively detect performance regressions.

Additional Ratings

Work/Life Balance
5.0
Culture and Values
5.0
Diversity, Equity, and Inclusion
5.0
Career Opportunities
5.0
Compensation and Benefits
5.0
Senior Management
5.0

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