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Great company, rough leadership, inconsistent direction at times

Senior Software Developer
Current Employee
Has worked at Shopify for 2 years
May 16, 2023
Dallas, Texas
4.0
RecommendsNeutral OutlookNo CEO Opinion
Pros
  • Fast-moving, ambiguous environment.
  • Ability to contribute meaningfully in many different ways.
  • Very little restriction on solutions and problem-solving.
  • Amazing benefits and remote-first culture.
  • Good compensation.
Cons
  • Things change too fast, with little regard for normal day-to-day operations.
  • Churn of technologies and various department pivots can happen without much warning, causing you to be in a cycle of "always catching up" because another pivot is about to happen.
  • Arbitrary success frameworks.
  • Leadership could not align from top-down, resulting in a lot of rework constantly.
Advice to Management

Allow for "getting to one" after a big change. A lot happens constantly, and it feels like there's always a need to catch up. This is great in some respects, but it leaves employee advancement in a constant purgatory, as well as work planning constantly being thrown out the window.

The project management framework is also a bottleneck due to arbitrary restrictions. It's intended to get out of the way of the developer, but it actually hinders them as they wait for approvals/reviews or need "something to fill out."

Less top-down "theorizing" about what'll make things faster/better, and more collaborative interactions with "lower-level" employees. While you don't have a "middle management problem" in the traditional sense, the behaviors are still there from upper-level leadership.

Additional Ratings

Work/Life Balance
4.0
Culture and Values
3.0
Diversity, Equity, and Inclusion
5.0
Career Opportunities
5.0
Compensation and Benefits
5.0
Senior Management
3.0

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