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Dehumanizing. Shopify has lost its way

Senior Software Developer
Current Employee
Has worked at Shopify for 2 years
August 30, 2023
Vancouver, British Columbia
2.0
Doesn't RecommendNeutral OutlookDoesn't Approve of CEO
Pros
  • Extremely smart and kind coworkers.
  • Excellent DevOps.
  • A company culture that is very intentional.
Cons

Shopify is extremely intentional. Often, this is good. For such a large company, there is little bureaucracy. If leadership decides powerful new Macbooks will increase productivity, they make it happen and order the entire company new laptops.

However, the flip side is that when leadership decides on something that negatively impacts employees (e.g., layoffs, re-orgs, banning useful tools and software used by employees, introducing inefficient processes, etc.), they just do it with absolutely zero transparency or discussion. Worse, the leadership has become extremely detached from employees and is starting to make more of these negative impact decisions.

Sadly, I feel like Tobi and leadership aren't just out-of-touch with their employees, but have bought into the whole Elon Musk approach of actually having disdain for their employees.

Advice to Management

Be more human.

Additional Ratings

Work/Life Balance
4.0
Culture and Values
3.0
Diversity, Equity, and Inclusion
3.0
Career Opportunities
3.0
Compensation and Benefits
4.0
Senior Management
1.0

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