SoFi

The benefits are incredible! The company's vision isn’t strong, but it’s an exciting environment to be in. There are some truly amazing people there who are doing their best despite management and a truly weak HR department.

I’m optimistic for the new CEO and what changes will trickle down from this new change.

Despite what they say, they are not agile. If you apply for a development position, please strongly discuss their process if this is important to you. Dev, QA, and Product all live in their own silo, and unless you personally make it happen, there will be no communication between those groups.

There is a huge discrepancy in pay. They are doing their best to correct it because there have been multiple complaints, but people who are completely unqualified are making absurd amounts (in positions they are not qualified to hold), while some senior-level individuals are barely making market value.

You will notice very quickly that the people in management have been hired into their positions based on friendships rather than performance or qualifications. In fact, a good chunk of the development and QA team were hired directly from the same previous company. It creates a strong “us versus them” environment that is unimaginably toxic. There is a lot of slander and backstabbing as everyone fights for recognition.

A lot of people left at the same time in the last few months, and good people continue to trickle out. I think a general theme is that SoFi grew so fast that they lost their culture and made some very poor hiring decisions.

Women: There is a lot to say on the matter of women in development here, but I think it’s important to note that on multiple occasions (by multiple people, both men and women) the question of addressing sexism in this company has come up in our town hall meetings with the CEO. Please do not ignore this if this is important to you.

You take excellent care of new hires, but fail to care for your existing employees. Work on better communication (consistent 1:1s would help) to hear their concerns and then actually follow up on those meetings.

Implement raises, hiring standards, and leveling (I know you are working on that currently). Please also care for employees equally and guard against the “us versus them” feeling between employees in different states.

Finally, please review management or do 360 reviews, or something that will allow managers and team leads to receive feedback. You’ve lost a lot of truly incredible people whose complaints boil down to “management”.