Target

Smart people, decent pay, good co-workers. The company as a whole is focused on what they do best, which is run the stores. On the business side, it's got a lot going for it.

IT is a necessary evil, just barely tolerated. Most IT is outsourced, with no value placed on technical knowledge or skills. There is no technical career path. Almost no technical managers (business people only need apply for management positions). The SAP steamroller continues, but with processes that don't match up to SAP methodology. Procedures are up the wazoo; it's more important to follow procedure than to actually produce quality work.

Get a CIO with a technical background (HR? Really?).

Get managers with technical backgrounds.

Stop hiring script kiddies straight out of college and then expect to get quality work from them.

Figure out that IT could actually save you a lot of $$, and then let them go do that.