Pros: Excellent company and benefits. Overall, the benefits are on par with companies in the same industry. Every month, employees receive a credit amount for Uber, which can be used for grocery shopping.

Cons: Unfortunately, the quality area is quite neglected in terms of recognition, given that other customer service areas have the same ranking within the company, such as S2. These areas only have the obligation of customer service, whereas we in quality have many requirements, including sending results reports, monitoring metrics with operations, sending insights to stakeholders, stakeholder management, and BPOs. We have BPOs below us who depend on our work and our assistance. English is required. Despite the large management being from Mexico, Spanish is not highly considered. Given all these things, we earn the same as the customer service staff.

Pros: Well-intentioned corporate culture and values. Excellent compensation, bonus, and equities, given the Brazilian context. Good healthcare plan (Care Plus); other benefits are just okay.

Cons: Your experience as an employee is heavily dependent on your current team. In my case, that meant: * No onboarding documentation (or project documentation) whatsoever. * A trial and error approach for using internal tools. * Facing unknown errors that no one could identify. * Very low productivity overall. My manager basically bounced the responsibility back to me whenever I asked for help, skeptically disregarding the problems I reported, until I collected hard evidence and planned a whole refactor for the project. There was a lack of ANY corp architectural guidance for web development, while having to use a whole suite of proprietary tooling on a daily basis. Internal libraries and tools were poorly documented or simply didn't cover the use cases they were advertised to be used. Repository-related tooling was particularly painful; even after correctly developing your feature, good luck pushing it into prod. The whole environment, from mid-level management to tooling and processes, made it very difficult to give reliable estimates and be productive overall. And good luck explaining all of that to your manager, who will probably strip out your bonus or worse.

Pros: Compensation, benefits, and company values are really good.

Cons: Onboarding is non-existent for web developers. Internal tooling has poorly documented or even misleading references. Managers are not technically capable of evaluating performance for web devs. Documentation is scattered, non-indexed, and verbose. Basic project management practices are also rare to be found.