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Incredible business, horrendous CTO

Lead Software Engineer
Current Employee
Has worked at Visa for 2 years
April 17, 2016
Foster City, California
2.0
Doesn't RecommendPositive OutlookDoesn't Approve of CEO
Pros

Visa has an incredible business that continues to grow as more people use credit cards and more merchants accept them. As Warren Buffett says, a "ham sandwich" can run Visa, and we certainly have one in technology.

Cons

The CTO is arrogant, with no understanding of the Visa business. He has been wasting precious resources on quixotic ideas. There has supposedly been a project to move transaction processing to open systems from its mainframe base for more than two years, but we are replacing Unix by mainframe in Europe. The Visa Developer platform is positioned as his great big vision, but he does not realize that Visa has had APIs for merchants and FIs forever. He does not understand that REST is just a protocol, and FIs do not care about it.

Advice to Management

Get real. Visa needs a CTO who will stop aping Microsoft and Facebook.

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