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Great company, but more flexibility is needed

Enterprise Investigations
Current Employee
Has worked at Wells Fargo for 20 years
December 13, 2021
3.0
Pros

Really dedicated to doing better for customers after the settlement. Good health insurance. Have always had a great management team.

Cons

There is much more flexibility needed for employees to find a better work/life balance. The CEO is very set in his ways about working from home, and there are a lot of employees in situations where they would be much more comfortable working from home full time, or at least part time.

Right now, everyone in a non-customer-facing role is working from home due to the pandemic, but that will be ending soon. Despite states still having high hospitalizations from COVID, etc., the CEO is adamant we can only do our best work in the office, which we have disproven the last two years.

Also, there are a lot of employees who have good medical reasons for a work-from-home accommodation, but that accommodation is rarely granted, even with several doctors' recommendations (I speak from experience here).

After finally getting to try working from home, I find myself looking to find a job with a new company because it has been so life-changing in how I manage my illness. It's a shame because I have over a decade of experience with the company and love my job, but there is no guarantee even the part-time work-from-home offer while we get used to being back in the office will continue.

Advice to Management

Be more flexible on work-from-home opportunities for all non-customer-facing positions. Wells Fargo is really falling behind other companies in helping establish a good work-life balance for employees.

Additional Ratings

Work/Life Balance
2.0
Culture and Values
4.0
Diversity, Equity, and Inclusion
5.0
Career Opportunities
4.0
Compensation and Benefits
4.0
Senior Management
3.0

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