Wells Fargo

Pay Benefits Time off Many opportunities to move around

Constantly changing procedures. High case load. Low recognition. No consistency. Low team morale. Nobody willing to help. This is not an HR role anymore.

If you value having a high-paying job, this is it! Other than that, there is nothing special about the role. They took a simple job and overcomplicated it and never asked us for our opinions.

New processes almost weekly because "the regulators" say so, but no explanations are given.

You will be handling mostly customer-related cases where the customer is mad at every little thing.

This role is lucky to have any type of "HR" work to it.

Management does not seem to care about the numerous redundant processes in place.

Good luck trying to get anything more than meeting expectations, even though they assign three new cases each week on top of your already growing caseload.

EXTREMELY micromanaged by managers who have been there too long.

Get rid of the directors currently there and bring in new, fresh talent that can see things from a different lens.

Diversify the director team.

Allow all investigators to work the same types of cases, and not hand-pick who you want handling the “HR” related cases.