The entire interview process was conducted remotely.

After chatting with the recruiter that reached out to me about this role, we set up a phone screen with a couple of the Engineering Managers. I was asked some behavioral questions related to my current work and why I wanted to join Zendesk.

After making it through this round, the next stage was three one-hour interview sessions. Two of them needed to be back-to-back in one day, so I scheduled two of them on one day and the third one on a different day. All of the interviews involved me speaking with a couple of Engineering Managers from Zendesk.

For the two back-to-back sessions, the first session was a pair programming exercise. I was given a question prompt and implemented a solution in my IDE of choice while screen-sharing. After a short break, the second session was a system architecture interview. I talked at length about a system I worked on and answered questions regarding why I made certain choices and to explain in more detail how parts of it worked.

The final interview was a behavioral one. I was asked about a project that I worked on from my resume in-depth, regarding the decisions I made and challenges I overcame. Some other behavioral questions regarding how I handled conflicts and difficult feedback were also asked.

A couple of days after all of the interviews concluded, I was extended an offer, but I declined it in the end in favor of one that was slightly better and whose work was a bit more interesting for me. I was very happy with the whole interview process, as everyone was extremely friendly and nice, which helped keep my stress levels very low.

Tell me about a time you had a difficult conversation. What happened? And how did you go about resolving the situation?

What are you looking to focus on primarily for your next role?

Why do you want to join Zendesk?