Online application with a phone call screen followed up, and then connection into the development and engineering team. An in-person interview occurs once you pass the phone calls. Then, after the in-person interview, there is a list of tasks for a take-home portion to test your skills. The take-home portion consists of the most work, where you have to "skin" a Zendesk and install some custom apps, as well as create a custom app yourself.

This interview process was by far the most unprofessional in all of my life. For the phone process, when it came time to have a call with the manager, he was only interested in evaluating code skills via shared screen/app. When it came time to ask questions, he was not interested in drawing a clear picture of the team and work and seemed in a hurry to jump off the phone.

When brought in for the in-person interview, it was a 4-5 hour interview with 4-5 different people. The first of whom were great and fun, but last came the manager. He had zero prepared questions and literally asked the same things as on the phone. He was constantly distracted by his phone and complaining about his job and personal life, with frequent use of swear words. It was completely idiotic, actually. I kept it cool, though; his team was interesting enough for me to see past his unprofessionalism, and I had to drive a lot of the conversation by relating to his personal and work issues.

For the take-home portion, the tasks were presented in plain text in an email with zero formatting and typos. I also later discovered that key steps involving bugs on their platform were left out. Whether this was intentional or not for evaluation purposes is unclear.

After all that work and two months, I got a generic email saying they are moving on with others. My work remains.

How to turn a phrase like "zendesk" into "z.e.n.d.e.s.k" using JS.

Build a custom app using a third-party API to leverage specific situations and circumstances that are listed as requirements, and integrate it into Zendesk.