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Leadership lacks direction and empathy

Software Engineer
Current Employee
Has worked at Zendesk for 6 years
August 25, 2025
4.0
RecommendsPositive OutlookDoesn't Approve of CEO
Pros

People here still follow the old culture and are amazing colleagues.

Cons

Management and leadership are prioritizing short-term objectives over longer-term company vision and health.

Advice to Management

I don’t think they are invested in this company for the long term anyways.

Additional Ratings

Work/Life Balance
5.0
Culture and Values
5.0
Diversity, Equity, and Inclusion
4.0
Career Opportunities
2.0
Compensation and Benefits
3.0
Senior Management
1.0

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