Zendesk

Not much anymore. Mostly remote work.

Pay was good when I started, but it's not so great anymore since benefits have started getting slashed and ZD has become more of a sweatshop. The company is doing okay despite the tech climate, but you won't see much of those profits yourselves.

ZD has gotten rid of benefits such as 100% remote, transportation stipends, professional development funds, and team lunches. All gone, and they have mandated a hybrid RTO approach now.

The PE Firm has adopted lousy internal tools (guess what, they're implementing failing companies from their own portfolio to boost own profits/PR) for our day-to-day tasks, making the days more stressful while converting more folks to salary to eliminate fair overtime pay.

Every metric is scrutinized to justify keeping teams alive. It's now at the employee's expense to track your activities and detail everything you do to keep your job so the CEO and the analyst 'experts' have visibility.

Overall, there's a lack of trust and an unhappy culture here. Look elsewhere if job hunting.

Absolutely no focus on employee well-being. The CEO just wants to flip the company for a payday without taking care of the workers that built this company. They keep hiring awful leaders from Oracle. Funny how many of us left that place for better opportunities, and their inadequate leaders keep coming back, ruining other companies like cancer.

Zendesk is just another slave to Wall Street and Corporate America now. Mr. Scrooge is at the head of this ship now. Bah Humbug!

I have little faith because we were taken over by a PE firm. But if anyone is listening, maybe give a damn about your employees and pay them competitively. Hybrid doesn't work when the company is already globally split up. Give us back 100% remote, pay the employees fairly. Focus on our professional development and overall well-being. Despite good profits, employees got paltry raises this year, and we're still on a hiring freeze. Where's all that money going? Hint: It's not the ICs and mid-level managers.