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Great company, Unresponsive HR

DevOps Engineer
Former Employee
Worked at Zeta for 4 years
July 19, 2022
2.0
Doesn't RecommendPositive OutlookDoesn't Approve of CEO
Pros

Some managers and Sr. Leaders are super smart and talented.

Teams are friendly and managers are understanding.

Work used to be interesting and engaging.

Compensation and performance reward policies are good.

Cons

Over time, work began to seem repetitive and boring. Priority went away from automation to manual labor. Work-life balance is bad. The HR team is highly unresponsive and a pain to deal with. They don't reply to emails and filter your calls as soon as you resign.

Advice to Management
  1. Talent retention policies are good, but you need to train your HR team to be empathetic to the "talent". Filtering calls and email is crazy bad. It's not something you can fix by giving 45 leaves in a year.

  2. Just learning programs don't help if there's no time. Deadlines are crazy and WFB suffers the most. Not everyone is like Mr. Turakhia to work over weekends all the time.

Additional Ratings

Work/Life Balance
2.0
Culture and Values
3.0
Diversity, Equity, and Inclusion
5.0
Career Opportunities
4.0
Compensation and Benefits
5.0
Senior Management
4.0

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