Zipline

As you can imagine, the scope of Zipline is very large. I can't speak to the other eng. orgs like service, maintenance, firmware, embedded, hardware, etc. This is purely a review on the "app software" org, which is still quite small and growing. I came for the mission and the people and have not been disappointed.

• Been in the industry 8+ years, this is my favorite product I've ever worked on. Seeing the zips fly in person and working on the tech behind it all is incredibly empowering.
• I love my teammates. Team bonding events are fun, everyone is supportive. We all pitch in to keep this a high-functioning org.
• The level of ownership is high. I fully own my services end-to-end, including speaking to stakeholders. There's no opaque wall there. The code I work on everyday goes directly to someone I know.
• The company has a clear path to expansion, with high customer retention + NPS. If pulled off successfully, this is a growth monster.

• We are building something that's never been done before. Leadership will make mistakes and learn. I trust them to work through things, but there will be product, people, service churn.

• This place is a pressure cooker! We have aggressive targets. Safety and reliability are important.

• Dev. ex. is a work-in-progress.

• A big spread of services

• Career ladder and leveling is a work-in-progress. Smaller org than big tech.

• Keep engineering hiring bar high. Adding too many people at one time can hurt the org.
• Put more resources into dev. ex. where possible. High leverage opportunity for software.
• Make it easier to get recognition for your work.