Zipline

Amazing technology. Extremely talented, hard working ICs. Some leaders, like Jo Mardell and Joey Button, are great. They lead with expertise and empathy. Can't say that about others.

Extreme hero culture. Putting out fires is more valued than preventing them. Very hard to get promoted unless you fit the hero mold and are extremely active/visible to upper management. Only tricks to "fix" things are rebuilding apps from scratch or reorgs.

The mass hiring of ex-Musk employees seems to have brought the culture of those companies with them. Intense adoption of AI has led to bugs shipped to production, and isn't leading to any reevaluation of safety of AI developed and quickly reviewed code in a system that controls drones. Wild.

Get some competent leaders. Don't view managers as ICs that delegate

• give them space and support to be managers. Actually plan ahead instead of being reactive. Keller, if you want people to actually give you honest feedback, don't say you ignore people you disagree with in town halls.